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Service Arrangement under Typhoon and Rainstorm Warning

When Typhoon Signal No. 8 or above is issued

Due to the typhoon and bad weather, our delivery, installation and repair service will be temporarily closed and suspended until lower typhoon signal is replaced. Customers will receive a call later on of the new arrangement.

When Black Rainstorm Warning Signal is issued

Due to the bad weather, our delivery, installation and repair service will be temporarily closed and suspended until black rainstorm warning cancelled. Customers will receive a call later on the new arrangement.

When Typhoon Signal No. 8 or above or Black Rainstorm Warning Signal is lowered or cancelled

If the signal is lowered or cancelled at or before 2:00 p.m., our delivery, installation and repair service will be resumed in 2 hours after the signal is cancelled. Some services may be delayed. Customers will receive a call later on of the arrangement.

If the signal is lowered or cancelled after 2:00 p.m., our delivery, installation and repair service will remain suspended and will be resumed on the next working day. Customers will receive a call later on of the new arrangement.