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Service Assistant

By selecting a Siemens product, you also gain access to a knowledgeable, expert service team and a range of online services for the life of your appliance. The Service Assistant offers fast, expert and dependable help.

Please enter your E-number here.

Please enter the E-number of your appliance, so the Service Assistant can show all the assistance available for your appliance.

You can find the E-number on the rating plate of your home appliance.

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Or log in at My Siemens and select an appliance that has already been registered.

Customer service

(852) 2565 6151 (Hong Kong)

0800 030 (Macau, Toll-Free)

Customer service

Contact Siemens online

You can contact Siemens by e-mail here.

E-mail contact

Spare parts and accessories

Siemens would be happy to advise you on the phone: (852) 2388 7538