If you do need a repair, Siemens has a team of expert engineers based around the country - employed and trained by the company*. Our repairs are analysed in advance by a technical team** to ensure the engineer is equipped with the replacement spare parts likely to be needed to complete the repair. Our lines are open 24 hours day.

*We may use an approved service partner in some areas

**Repair process may vary if a service partner carries out the repair

If you think you need a visit from a Siemens engineer, please follow these steps

1. Check our Product Advice page - common issues can be solved by browsing our online help.

You should also check your instruction manual. Pdf copies can be downloaded here.

2. If you believe you require a visit by an engineer, please use our Rating Plate Finder, to locate the E-NR (model) and FD (production date) numbers for your appliance

3. Book a visit by clicking on the link below or calling our contact centre

4. Read full terms and conditions for chargeable repairs

To arrange an engineer visit please call us on:

0344 892 8999

Alternatively you can arrange a visit now by using our online system.

Book Online.

If you require a repair to a kettle, toaster, iron, steam station or coffee machine, please call 0344 892 8999.

Before you call us or book online you will need to locate the EN-R and FD number or your appliance which will be found on the appliance rating plate.

Identify your appliance

If you need an out of guarantee repair, Siemens gives you flexible pricing options.

View repair prices and plans

Find out more about your standard manufacturer's warranty.

View terms and conditions of our manufacturer's warranty

Repair appointments can only be arranged by telephone or our online system, but you can email us with a query or about an ongoing repair.

Contact us by Email