If you do need a repair, Siemens has a team of expert engineers based around the country - employed and trained by the company*. Our repairs are analysed in advance by a technical team** to ensure the engineer is equipped with the replacement spare parts likely to be needed to complete the repair. Our lines are open 24 hours day.
*We may use an approved service partner in some areas
**Repair process may vary if a service partner carries out the repair
If you think you need a visit from a Siemens engineer, please follow these steps
1. Check our Product Advice page - common issues can be solved by browsing our online help.
You should also check your instruction manual. Pdf copies can be downloaded here.
2. If you believe you require a visit by an engineer, please use our Rating Plate Finder, to locate the E-NR (model) and FD (production date) numbers for your appliance
3. Book a visit by clicking on the link below or calling our contact centre
To arrange an engineer visit please call us on:
0344 892 8999
If you require a repair to a kettle, toaster, iron, steam station or coffee machine, please call 0344 892 8999.
Before you call us or book online you will need to locate the EN-R and FD number or your appliance which will be found on the appliance rating plate.
If you need an out of guarantee repair, Siemens gives you flexible pricing options.