How much will it cost to repair my Siemens appliance?
If your appliance is no longer under guarantee, we have two pricing options to give you the highest quality repair at a fair price. By using Siemens Customer Service, you can rest assured that:
We will send a locally based engineer, employed and trained by Siemens.
We will use original replacement spare parts, not copies.
The repair will be analysed in advance to equip the engineer with the parts likely to be required for your repair.
The parts will be guaranteed for 12 months.
Our lines are open for booking 24 hours a day, 7 days a week or you can book online.
In some areas we may use one of our approved Siemens service partners.
We carefully monitor our repair prices to offer you the best possible value for money. If the appliance is out of guarantee, you have the following two options:
Siemens Repair Time +
Charge includes call out and labour
The same labour charge no matter how long the repair takes
Replacement spare parts charged as extra and will be quoted for prior to the repair being carried out
This repair is covered by a 12 month guarantee on labour and replacement spare parts
Please note you will still be charged in the event of no fault being found, parts being unavailable, or if the appliance is unrepairable in our opinion
A flat fee of £99 (or £109 within the M25) plus the cost of any replacement spare parts required to repair the appliance. This fee is inclusive of call out and labour.
Domestic & General Repair Care Plan
Price includes call out, labour and replacement spare parts
Covers further electrical and mechanical faults for the life of the plan
On the first visit, if the appliance is beyond economical repair, the Plan will not be processed. You are not charged anything for the visit, or the Plan
If the appliance is beyond economical repair on a future visit your appliance will be replaced with a brand new model
£15.99 per month for 12 months for appliances less than 8 years old.
£17.50 per month for 12 months for appliances between 8 and 12 years old.
Please note this pricing option can only be chosen by calling us in advance of the repair. It cannot be selected online or arranged via an engineer.
Call Siemens Customer Service to discuss your repair on 0344 892 8999.
* Calls will be answered 24 hours a day, 7 days a week. Calls are charged at the basic rate, please check with your telephone service provider for exact charges.
All prices include VAT.
Further terms and conditions apply to the Domestic & General Repair Care Plan. Please call us for these details.
Domestic & General Repair Care Plan is managed by Domestic and General, who can be contacted on 0344 481 0104.
Payment for the Domestic & General Repair Care Plan is by direct debit only.
The £99 (or £109 within the M25) price only applies to call-outs undertaken by Siemens engineers outside the terms of our manufacturer’s guarantee. In some areas we may use an approved service partner. For these call-outs you are entering into a contract directly with the service partner and other pricing structures and charges may apply. Your service partner will be able to advise you on their own prices.