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Product categoryCooking and Baking

Product groupFreestanding cookers

Troubleshooting

Maintenance

How do I change my oven bulb?

Resolution

Most of our ovens use an E14 bulb. A special pack can be ordered from us which includes an E14 bulb and special tool to remove the bulb cover. Always make sure the oven is switched off and cold before replacing the bulb. The tool includes locating lugs to grip the cover. It can then be loosened by twisting and removed. This is a good opportunity to clean the bulb cover. The E14 bulb can then be changed and the cover replaced.

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How do I clean hard water spots?

Resolution

Minerals in some water can be transferred onto the hob's surface and cause stains. Apply undiluted white vinegar with a soft, clean cloth. Then polish with Ceramic hob cleaner.

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How do I clean my electric range cooker's glass surfaces other than the hob?

Resolution

Wash with hot, soapy water and a soft cloth. Rinse and dry or use a glass cleaner.

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How do I clean my electric range cooker's painted surfaces?

Resolution

Wash with hot, soapy water and a soft cloth. Rinse and dry. Do not use powder cleaning agents, steel wool pads, oven cleaners and other abrasive cleaning materials.

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How do I clean my gas igniters on my gas hob?

Resolution

Carefully wipe the igniter with a cotton swab dampened with water after the igniter has cooled down. Gently scrape soil off with a toothpick. Avoid exposing the igniters to excessive water as a damp igniter may not light up. Remove any lint that may remain after cleaning.

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How do I clean my oven's fiberglass gasket?

Resolution

Do not clean the fiberglass gasket.

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How do I clean my oven's flat rack?

Resolution

Wash with hot, soapy water and a soft cloth, rinse and then dry. Do not clean the rack in the self-cleaning oven. If flat racks are cleaned in the oven during the self-cleaning mode, they will lose their shiny finish and may not glide smoothly. If this happens wipe the rack edges with a small amount of vegetable oil, then wipe off.

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How do I clean my oven's grill pan and grid?

Resolution

Wash with hot, soapy water and a soft cloth, rinse and then dry. Do not clean the grill pan and grid in the oven during self-cleaning mode.

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How do I clean my oven's telescopic racks?

Resolution

Wash with hot, soapy water and a soft cloth, rinse and then dry. Avoid getting cleansing powder or residue in the telescopic slides. Re-lubricate the telescopic slides as needed by using high-temperature food-grade lubricants. Do not clean the rack in the oven during self-cleaning mode.

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How do I clean stubborn grease from my gas hob?

Resolution

Remove all pots, pans and utensils and turn off the hob. Remove pan supports once they have cooled down. Pan supports are heavy so use care when handling them. Use a mild cleaning agent with a clean, soft cloth, rinse and then dry.

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How do I clean the burner bases on my gas hob?

Resolution

Remove all pots, pans and utensils and turn off the cooktop. Remove the grates once they have cooled down. Grates are heavy so use care when handling them. Use a mild cleaning agent and hot water with a soft cloth. Rinse and dry. A stiff nylon toothbrush may be used to clean port openings. Be careful to not scratch or gouge the port openings. Do not use a toothpick to clean the port openings.

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How do I clean the control knobs on my gas hob?

Resolution

To remove knobs, simply lift them straight up. Use hot, soapy water with a soft cloth, rinse and then dry. Do not soak the knobs or use abrasive cleaners and scrubbers.

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How do I clean the glass on my induction or ceramic hob?

Resolution

Make sure your hob is cold before you start cleaning. Pour a small amount of cleaning fluid on the hob and use the cleaning cloth or kitchen paper to clean. Burnt-on food deposits can be removed carefully by using the glass scraper. Use the scraper at a shallow angle with smooth strokes and avoid stabbing or chipping at the surface. This Maintenance Pack contains all the tools you need to clean an induction hob.

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How do I clean the metallic seal and control panel on my hob?

Resolution

Use a mild cleaning agent and a soft cloth. Do not use any harsh or abrasive cleaning agents. Never use a scraper, lemon juice and vinegar to clean the control panel.

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How do I clean the porcelain surfaces on my gas hob?

Resolution

Immediately wipe up acid spills like fruit juice, milk and tomatoes with a dry cloth. Do not use a moistened sponge or cloth on hot porcelain. When the oven is cool, clean it with hot, soapy water and a soft cloth, rinse and then dry. It is normal for porcelain to show fine lines with age due to exposure to heat and food.

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How do I use E-cloths?

Resolution

Dusting: Use the green cloth dry for dusting. The static will pick up the dust particles. Cleaning grease and dirt: Fold the green cloth and use damp to remove any grease and dirt. Glass cleaning and polishing: Lightly spray water on the blue cloth and wipe appliance with the cloth. Stainless steel: Wet the green cloth and wipe away any grease. Spray the surface with water and polish with the blue cloth. Always wipe in the direction of the grain. Always make sure your cloths are clean to avoid scratching surfaces. E-cloths (part # 00466148) can be purchased in the Bosch online accessories store.

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How should I protect stainless steel surfaces from marking?

Resolution

You can treat the surface with a tested and approved oil impregnated Conditioning Cloth (can be ordered from us) will assist fingerprint and mark resistance. Some people use baby oil or similar products on stainless steel. However, these products do not work as they attract dust and fluff, causing a residue to form. The same Conditioning Oil as in the cloths can be ordered in a bottle from us. It is food-safe and can be used on surfaces which are in contact with food.

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How to activate the oven’s self-cleaning process? Note: Applicable for models with self-cleaning function only.

Resolution

Please refer to the user manual to check if your oven has a self-cleaning function. If yes, follow the instructions in the user manual to activate the self-cleaning process. Before doing so wipe away spills, pools of oil, and excessive debris with a cloth. Those may cause smoke mission and possibly be a fire risk. Do not clean oven parts or accessories in the self-cleaning oven. The light in the oven cannot be turned on during the self-cleaning process. The special heat-resistant enamel and the polished components in the oven may become discoloured over time. This is normal and does not affect operation. Do not use scouring pads, abrasive cleaners or cleaners with high alcohol content, as they might damage the oven. Remove all accessories, racks and broiling pans before activating the self-cleaning process. In double ovens, the self-cleaning process is only available for one oven at a time.

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How to remove grease from stainless steel surfaces?

Resolution

Remove any deposits with our tested and approved Stainless Steel Cleaning Powder. This will remove dirt and spillages without damaging the surface. Make sure the powder is used on a damp cloth as a ‘paste’ and wipe along the grain of the metal. This product can be ordered from us.

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Which food deposits may be removed with a scraper while the ceramic or induction hob is hot?

Resolution

Dry sugar, sugar syrup, milk, tomato spills, melted plastic film, foil. First, remove any cooking pans and utensils and turn off the hob. Wearing an oven mitt, hold scraper at a 30° angle, being careful to not gouge or scratch the glass. Use smooth, shallow movements - do not chip or stab the surface. Push the loosened deposits off the heated area with the scraper. After the hob surface has cooled, remove the loosened deposits and apply Ceramic hob cleaner.

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