Washing machine is not cleaning clothes.

Your washing is not cleaning the clothes properly. This can have several reasons. Here you will find possible reasons and explanations how to wash your clothes in the best way to get satisfying and brilliant results.

• Overloaded
• Not enough detergent
• Wrong detergent
• Wrong program
• No maintenance
• Not heating water
• Filter blocked

Overloading the washing machine will cause the laundry to move around in one large mass, which means the clothing items will not move be able to move freely within the drum and the detergent will not be able to circulate effectively to remove dirt and stains.

For more information on how to fill your Siemens washing machine correctly for the best washing results:

• Tip: how much should I fill my washing machine?

Not using enough detergent could mean that your clothes are not being cleaned properly. Ensure that you are filling the detergent drawer up to the marked line on the inside surface of the drawer, or if you are using a dosing ball make sure that it is filled up to the correct measurement line on the outside of the ball. Read the detergent manufacturer's instructions if you are unsure. Remember that there are situations where you might need to use more detergent that the recommended amount.

For more information on how much detergent you should use:

• Tip: how much detergent should I use in my washing machine?

Not using the correct type of detergent could also have a negative effect on washing performance of Siemens washing machine. Ensure that you are using the correct type of detergent depending on your washing load, whether it's whites, coloureds or darks.

For more information on which detergent you should use:

• Tip: which detergent should I use?

It's really important to use the correct washing programme for your specific load to ensure optimum washing performance of your Siemens washing machine.

There are, for instance, some washing programmes which take less time to complete and use a lower water temperature such as 30°C, however these particular programmes are only suitable for lightly soiled clothes. If these programmes are used to clean large, heavily soiled loads, they won't be effective at removing all dirt and stains. Consult your instruction manual to find out which programmes are available on your Siemens washing machine and for which loads they should be used.

For more information on the most important washing program that can found on Siemens washing machines please follow the link below.

• User manual start page

If there is a lingering bad odour in the drum of your Siemens washing machine, this can be easily transferred over to your clothes during a wash programme. This bad odour is usually the result of a build up of dirt from previous washes and even from mould developing in the door seal. Washing machines are not self-cleaning and so they require a regular maintenance wash at least every three months.

For more information on how to clean your Siemens washing machine:

• Tip: how to regular maintain a washing machine

If your washing machine is not heating up the water to the correct temperature, or it is not heating up the water at all, this will have a severe effect on your washing machine's ability to lift dirt and stains from your clothes.

For more information on what to do if you suspect that your Siemens washing machine is not heating the water:

• Tip: what to do if the washing machine is not heating?

A full or partial blockage in the filter or pump will affect your washing machines ability to drain water from the drum. This will lead to poor rinsing results and poorly washed clothes as a result. Before you start a programme, clean the filter and remove any foreign objects which could be blocking the impeller.

For more information on how to clean your Siemens washing machine filter:

• Tip: how to clean the washing machine filter