Siemens Home Appliances
Error codes and symbols
When your Siemens washing machine has detected a problem, it will display an error code or flash a symbol or light. It can be difficult to make send of these error codes, symbols and lights. Please find below a list of the most common ones, what they mean and how to resolve them. If you can't find the error code you are looking for here, please contact Siemens Home Appliances Service: contact Siemens Home Appliances Service
The Siemens Service team will be able to assist you further.
| Error code & symbol display | Solution options | Further information |
Key symbol |
Key symbol appears in the display: The child lock is activated. |
Click here for information on how to deactivate the child lock for your Siemens washing machine. |
Tap symbol |
Tap symbol appears in the display: The water pressure is too low or the supply hose is blocked or kinked. Check the water pressure directly from the tap using a bucket. Contact your fitter if the water pressure is too low. Make sure the supply hose is also clear and not kinked. |
Click here for more information on how to check why the water pressure is to low. |
E:00 or E:10 |
E00 or E10 appears in the display: Switch off the appliance, wait for five seconds and then switch it on again. If the display appears again, call the after-sales service. |
If the display appears again, pleasecontact Siemens Home Appliances Service |
E16 / F16 |
E16 / F16 appears in the display: The door is not locked properly. Laundry may be caught in the door. Open and close the door again and press the “start reload” button (play and pause button). If necessary, open the washing machine door, remove some of the clothing items and then push the door closed again. You can also try switching the washing machine off and on again, setting the programme and then starting the programme. |
Click here for information on what to do if your washing machine door is not opening or closing properly. |
E17 / F17 |
E17 appears in the display: Water supply time exceeded. Water supply is impaired. Check the water pressure directly on the tap using a bucket. Approximately 10 litres of water per minute must flow out of the fully open tap. Contact your fitter if the water pressure is too low. Please additionally check filters in the water connection of the supply or whether AquaStop hose blocked. |
Clean filters in the water supply hose. Click here for information on what to do if your washing machine doesn’t get water. |
E18 / F18 |
E18 appears in the display: The filter is blocked or the cold drainage hose is blocked or kinked. | Click here for information on how to clean and unblock your washing machine filter. Make sure the cold drainage hose is also clear and not kinked. |
E19 |
E19 / F19 appears in the display: The fault connected with “Error code E19 / F19: heating time exceeded” can’t be rectified by itself. |
Please contact Siemens Home Appliances Service and arrange a service appointment. |
E20 / F20 |
E20 / F20 appears in the display: Unexpected heating. Carry out a reset by turning the machine on and off. |
If the error can’t be rectified, please contact Siemens Home Appliances Service and arrange a service appointment. |
E23 |
E23 appears in the display: The washing machine is leaking or there is water in the base plate. If you suspect a leak from your washing machine, turn off the supply tap immediately. |
Click here for more information on what to do to resolve a leaking washing machine. |
E25 / F25 |
E25 / F25 appears in the display: Turbidity sensor faulty. The fault connected with “Error code E25 / F25: turbidity sensor faulty” can’t be rectified by itself. |
Please contact Siemens Home Appliances Service and arrange a service appointment. |
E26 |
E26 / F26 appears in the display: Analogue pressure sensor faulty. The fault connected with “Error code E26 / F26: analogue pressure sensor faulty” can’t be rectified by itself. |
Please contact Siemens Home Appliances Service and arrange a service appointment. |
E27 / F27 |
E27 / F27 appears in the display: Pressure sensor faulty. The fault connected with “Error code E27 / F27: pressure sensor faulty” can’t be rectified by itself. |
Please contact Siemens Home Appliances Service and arrange a service appointment. |
E29 |
E29 appears in the display: Problem with water inlet. Check the water pressure directly on the tap using a bucket. Approximately 10 litres of water per minute must flow out of the fully open tap. Contact your fitter if the water pressure is too low. Please additionally check filters in the water connection of the supply or whether AquaStop hose blocked. Clean filters in the water supply hose |
Clean filters in the water supply hose. Click here for information on what to do if your washing machine doesn’t get water. |
E32 |
E32 appears in the display: The washing machine flashes alternately with “end” at the end of the programme. This is not a fault. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Distribute small and large items of washing in the drum. If required, spin the laundry once more. |
Click here for information on how to load the washing machine. |
E33 |
E33 appears in the display: Excess foam has been detected. Reduce the detergent dosage. Particularly in soft water areas and when washing only slightly soiled washing, the amount of detergent should be reduced accordingly. |
Click here for more information on how much detergent you should use in your washing machine. |
E34 |
E34 appears in the display: Door is not locked properly. Close the door properly (clicks audibly). In particular, a full load may prevent the door from being closed properly. Also check whether an item of washing is jammed between the door and housing. Restart the programme. |
Also check whether an item of washing is jammed between the door and housing. Restart the programme. Please check additionally “How to load washing machine” |
Any other E:xxx or F:xxx |
If there is any other Error messages starting with “E:” or “F:” please switch off the appliance, wait for five seconds and then switch it on again. |
If the display appears again, please contact Siemens Home Appliances Service and arrange a service appointment. |
