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Product categoryCooling

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First aid

Can I also use other cleaners like rinse aid or vinegar cleaner?

Solution

To avoid cracks, scratches or sealing damage we recommend to use only our tested and approved Cleaning & Care products.

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Can I use this cleaner on all surfaces of the refrigerator

Solution

This formula was especially developed for our refrigerators and freezer. For these appliances, it can be used in- and outdoor on all surfaces made of plastic, glass, metal, as well as printed or coated surfaces.

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How do I change the water filter of an American Style Fridge Freezer?

Solution

Refer to your appliance display and instruction manual to find out when and how often the filter needs replacing. You can download a copy of your appliance's instruction from the manufacturer's website

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How do I clean my refrigerator/freezer?

Solution

Follow these step-by-step instructions: - Unplug the appliance or switch off the fuse. - Remove all food from refrigerator/freezer and store in a cool location. - Remove storage compartments, drawers or shelving. - Clean the appliance using a soft cloth, using lukewarm water and a small amount of pH-balanced dishwashing liquid. Wipe dry when done with a soft cloth. - Clean stainless steel areas by using a mild, soapy water or stainless steel cleaner with a soft cloth. Wipe in the direction of the stainless steel grain when washing and drying. Wipe dry to avoid water marks. Do not use cleaning agents that contain chlorine since it is corrosive to stainless steel. Warning: Some stainless steel cleaners are known to have negative effects on materials other than stainless steel. Make sure to apply stainless steel cleaners to stainless steel components only! Tested and approved Stainless steel conditioning cloths and cleaner can be ordered from us. The cloths are food-safe and can be used on surfaces which are in contact with food. - Wipe the door seal with water and a soft cloth. Then thoroughly dry with a soft cloth. - After cleaning, plug in your refrigerator/freezer or switch the fuse on to turn the appliance on.

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How do I clean my refrigerator’s water collecting tray (located under the water dispenser)?

Solution

Follow these step-by-step instructions: - Remove the grate. - Wipe out the water that has collected in the tray with a sponge or other absorbent cloth. - If desired, disinfect the tray with a pH-balanced dishwashing liquid and wipe dry when finished.

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What type of cleaning cloth should I use in combination?

Solution

In order to avoid health risks (bacteria) we recommend to clean your fridge at least every 14 days and always use a fresh cleaning cloth or paper. For streaking and scratch-free cleaning, we recommend to use the microfiber cloth.

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Which is the correct filter for my American Style fridge freezer?

Solution

External Filter – (00750558) for American Style Fridge Freezers: for models KAN58…, KA58…, and K3990 Internal Filter – (00640565) for American Style Fridge Freezers: for models KAN58…, KA58…, and K3990 Internal Filter – (11028820) for American Style Fridge Freezers: for models KAD62…, KA62… and K59… Internal Filter - (17000917)  for American Style Fridge Freezers: for models KGW36... and KGD36... All these water filters are original filters, tested and approved and can be ordered from us.

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Why is it important to change the water filter on an American Style Fridge Freezer?

Solution

Our American Style Fridge Freezers produce filtered drinking water and ice directly from your water supply. To achieve this quality taste, the water filter (which can be ordered from us) removes chlorine from all water entering the machine. It will needs replacing about every 6 months, depending on usage. The appliance will indicate when the filter needs changing.

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