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Identify faults and solve problems with your appliances

Appliance help and support

Siemens customer service provides possibilities to get answers to your questions and to solve minor problems on your own.

If you have a problem with your Siemens appliance, you have come to the right place. Luckily many minor faults can be quickly and easily resolved by following our simple self-help information, which will guide you step by step to fix a variety of different faults with your appliance and get it back up and running in no time.

To access our help and support information you have a few options available to you. You can either select your appliance category, enter your appliance's model number (E-Nr), view a list of error codes for your appliance, or log in to your My Siemens account to access your registered Siemens appliances.

Help and support for registered appliances

If you have a My Siemens account, login via your email address and password. If not, create an account by clicking on "create account" and after registering your personal data and the appliance, you can benefit from the advantages of the My Siemens account.

If you are already logged in, you can select one of your registered appliances below to get access to online help and support information.