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Fix your fridge or freezer with Siemens Repair Service

Siemens technical service for fridges and freezers is your reliable ally when it comes to keeping these essential appliances in optimal condition. Our experts are prepared to address a wide variety of issues, such as cooling problems, excessive ice formation, or unusual noises, in all types of refrigerators, whether they are combi, American-style, multi-door, or any other model.


With a combination of experience and technical expertise, we are here to ensure that your food stays fresh, and your frozen items remain in perfect condition.

Some minor issues you can solve on your own. Check our troubleshooting section to find tips & tricks how to get rid off minor problems.



Visit our service pages to check out.

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Our repair options for your fridge or freezer

Siemens offers a range of repair options depending on your appliance type and its warranty status.

Book a technician visit online

If your home appliance has stopped working and needs a repair, one of our specialist Siemens Service engineers can soon help get it back on track.
Please enter the model number (E-Nr.), FD and Z-Nr. to get started. Purchase date of appliance would be needed in case of a warranty claim. 

Label displaying model information with serial numbers for a Siemens appliance, including E.Nr, FD and Z.Nr specifications.

Example of appliance type plate

If you need help finding your appliance data click the link below:

Appliance information

Scan/upload your appliance type plate or enter the data manually below

Couple in kitchen, man and woman standing near counter, modern home interior.

Call us to book a repair

Our Customer Service team is ready to assist you in scheduling a repair appointment for your Siemens cooling appliances.

Experience seamless support and unlock the full potential of your appliance. As you go through the booking process, we will kindly request the appliance data e.g. model number (E-Nr.) of your appliance and some more details depending on the case.

If you need help finding your appliance data click the link below:

Hotline

+49 89 4590-3641

Our service hours

Mo. - Fr. 8:00-22:00

Sat. - Sun. 8:00-18:00

Bank Holidays 9:00-16:00

Self help - Troubleshooting link - Person holding smartphone displaying troubleshooting instructions, sitting with open book on lap in a living room
Empower yourself by solving minor issuesYou can fix some oven issues like child lock, lightbulb, or odors yourself. Check the support section for help with any model without needing a Siemens technician.Instruction manuals

FAQ.

Helpful links