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Information about the cookies we use

About Cookies

Cookies are small text files that are placed on your computer by websites that you visit, they send information back to our website so that it recognises your settings and preferences when you visit our website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How to manage your cookie settings

By clicking ‘Accept’ on the pop-up layer you are consenting to us placing cookies on your computer. If you choose not to ‘Accept’ the use of cookies we use to provide our website service, we cannot place cookies on your computer and this will affect the performance of certain functions on the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

For more information on the International Chamber of Commerce United Kingdom guide, visit www.international-chamber.co.uk/our-expertise/digitaleconomy

Why we use cookies

We use cookies not only to make our websites work, but also to improve how they work so that we can offer you the best browsing experience. For example if you use our dealer locator service and have cookies enabled our website will be receive information from your computer regarding the last town or location you searched for on our dealer locator service, this saves you having to re-enter the information every time.

The cookies we use are classed by the International Chamber of Commerce guide for cookie categories:

Strictly necessary cookies - essential in order to enable you to move around the website and use its features, such as

accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. These cookies do not gather information, they are integral to the functionality of the website, without them the sites will not work correctly. Under the E-Privacy rules, these cookies are allowed and we automatically place them on your browser. If you choose to disable these cookies it is on the understanding that this website will not work correctly.

Performance cookies - collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality cookies - allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies - used to deliver adverts more relevant to you and your interests. They are usually placed by advertising

networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

Third party cookies – we have taken steps to try to ensure that the cookies being used fit the descriptions used above and that the ‘Accept’ or ‘No thanks’ selection will honour your wishes but some third party cookies may still get downloaded. Unfortunately we do not have control over these cookies, in this case you should refer to the list of cookies on this page which provides further details.

Cookie Name Cookie Domain Cookie Description
Strictly necessary cookies
ASP.NET_SessionId .siemens-home.bsh-group.com/uk/ Our website is hosted on an industry-standard Microsoft webserver, which issues a default cookie called asp.net_sessionid. This cookie expires after you have left our website.
firstcartaddition .siemens-home.bsh-group.com/uk/ This cookie enables the basket function on our store to open and save your first selection, this enables you to return to the store after viewing the basket and continue shopping.
N2_SESSION_ID .siemens-home.bsh-group.com/uk/ This cookie is using for cookie persistence on Load Balancer to generate a unique ID.
nxm_cookiesubscription_236 .siemens-home.bsh-group.com/uk/ This cookie checks whether or not the Cookie Acceptance Policy is accepted for the respective website.
sap-usercontext, sap-appcontext, JSESSIONID, dobLocale, jbo.ApplicationCookie.amDOBDataControl https://portal.bsh-partner.com/portal Our secure Online Engineer Booking service uses these cookies to remember your appliance type, model number and rating plate to ensure we have these details on our system so that our engineers are able to process your service call out. Without this information you are unable to book an engineer online.
secure.wp3 rbsworldpay.com. Allows our online payment processing facility, Worldpay to know how much you wish to donate, so it can charge your credit/debit card appropriately. WorldPay operate in over 40 countries and process around half of all face-to-face card transactions in the UK.
STORE_SESSION_ID .siemens-home.bsh-group.com/uk/ Created when a website with store functionality enabled is visited.
Performance cookies
__utma www.google.com/analytics We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmb www.google.com/analytics We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmc www.google.com/analytics We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmv www.google.com/analytics We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmx www.google.com/analytics We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmz www.google.com/analytics We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
_mpush .xgraph.net This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
_xgcid .xgraph.net This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
_xguid .xgraph.net This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
ACOOKIE wts.siemens2.com WebTrends provides anonymised statistical information to Siemens.com. Webtrends gathers data on behalf of Siemens about visits to the Siemens Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on siemens-home.bsh-group.com/uk/.
BEAT google.com We may use the Google "+1" plugin to help us market and promote our business using Google's services. The plugin allows visitors to use the "+1" button to recommend our website to their contacts. The plugin creates at least two cookies, BEAT (a persistent cookie set to expire after 1 day) and ULS (a session cookie). We use the plugin as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.co.uk/intl/en-GB/policies/ for more information.
di .addthis.com This cookie uses a randomly generated number to collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
dt .addthis.com This cookie uses a randomly generated number to collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
ed_c_l webtrends.com WebTrends provides anonymised statistical information to Siemens.com. Webtrends gathers data on behalf of Siemens about visits to the Siemens Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on siemens-home.bsh-group.com/uk/.
ed_c_s webtrends.com WebTrends provides anonymised statistical information to Siemens.com. Webtrends gathers data on behalf of Siemens about visits to the Siemens Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on siemens-home.bsh-group.com/uk/.
loc .addthis.com This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy.
psc .addthis.com This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy.
s_cc omniture.com Omniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on siemens-home.bsh-group.com/uk/. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
s_nr omniture.com Omniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on siemens-home.bsh-group.com/uk/. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
s_sq omniture.com Omniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on siemens-home.bsh-group.com/uk/. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
s_vi omniture.com Omniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on siemens-home.bsh-group.com/uk/. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
serverstamp channelintelligence.com We use Channel Intelligence to provide you with dealer stockist information for small appliances. These cookies collect anonymised unique user, product or service, and date information.
sessionstamp channelintelligence.com We use Channel Intelligence to provide you with dealer stockist information for small appliances. These cookies collect anonymised unique user, product or service, and date information.
uid .addthis.com This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
uit .addthis.com This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
ULS google.com We may use the Google "+1" plugin to help us market and promote our business using Google's services. The plugin allows visitors to use the "+1" button to recommend our website to their contacts. The plugin creates at least two cookies, BEAT (a persistent cookie set to expire after 1 day) and ULS (a session cookie). We use the plugin as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.co.uk/intl/en-GB/policies/ for more information.
uvc .addthis.com This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
VISITOR_INFO1_LIVE, use_hitbox, and PREF youtube.com We may use YouTube to host video content. When you view a web page on our site with an embedded YouTube video, YouTube creates at least three cookies: VISITOR_INFO1_LIVE, use_hitbox, and PREF. In some circumstances you may also find an additional GEO cookie. We use the YouTube service as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.co.uk/intl/en-GB/policies/ for more information.
WEBTRENDS_ID wts.siemens2.com WebTrends provides anonymised statistical information to Siemens.com. Webtrends gathers data on behalf of Siemens about visits to the Siemens Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on siemens-home.bsh-group.com/uk/.
WT_FPC webtrends.com WebTrends provides anonymised statistical information to Siemens.com. Webtrends gathers data on behalf of Siemens about visits to the Siemens Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on siemens-home.bsh-group.com/uk/.
mf_user mouseflow.com Our website uses Mouseflow, a web analysis tool of Mouseflow ApS, Flæsketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (only with anonymous IP address). This creates a log of mouse movements and clicks with the intention to show individual website visits and derive potential improvements for the site out of it. The information is not personal data and will not be disclosed. If you do not want a record, please click in the following link: https://mouseflow.com/opt-out/
mf_[session] mouseflow.com Our website uses Mouseflow, a web analysis tool of Mouseflow ApS, Flæsketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (only with anonymous IP address). This creates a log of mouse movements and clicks with the intention to show individual website visits and derive potential improvements for the site out of it. The information is not personal data and will not be disclosed. If you do not want a record, please click in the following link: https://mouseflow.com/opt-out/
Functionality cookies
siemens_layerstartseite_angezeigt .siemens-home.bsh-group.com/uk/ Siemens Warning Layer
BSNC .siemens-home.bsh-group.com/uk/ This cookie enables to "link" Nectar and Hybris session and contains the website information.
Mobify.js & mobify-path .siemens-home.bsh-group.com/uk/ These cookies are used by our mobile platform service agent to manage the state of the Mobify.js adaptation and ensure that our sites work when you access them via a mobile or tablet device.
nxm_categoryId .siemens-home.bsh-group.com/uk/ This cookie stores the CategoryId of the last visited product for various purposes such as breadcrumb.
nxm_cdbauthentication_236 .siemens-home.bsh-group.com/uk/ This cookie stores user information that is used to associate a logged in user with cdb services.
nxm_CdbDefaultPageType .siemens-home.bsh-group.com/uk/ This cookie stores an internal page address pointing to CDB page.
nxm_CdbKey-236 .siemens-home.bsh-group.com/uk/ This cookie stores user information that is used to associate a logged in user with cdb services.
nxm_CdbMigStudioLineCustomerId .siemens-home.bsh-group.com/uk/ This cookie carries information during the migration of a StudioLine customer to Cdb. (for Siemens Germany only)
nxm_CdbSessionKey .siemens-home.bsh-group.com/uk/ Holds session data for Consumer Data Base service.
nxm_consumer .siemens-home.bsh-group.com/uk/ We use a SAP based ecommerce system. This cookie is set and used by this system.
nxm_consumer_6_25 .siemens-home.bsh-group.com/uk/ This cookie stores user Information that is used to associate a website visitor with Nectar user services.
nxm_customerCookie .siemens-home.bsh-group.com/uk/ This cookie stores user information that is used to associate a logged in user with cdb services.
nxm_desktop_redirect .siemens-home.bsh-group.com/uk/ Created to remember whether or not the website is shown as desktop version.
nxm_LastBllCode .siemens-home.bsh-group.com/uk/ BLL integration value.
nxm_LastLoggedInUserData .siemens-home.bsh-group.com/uk/ Customer information cookie about site user.
nxm_LASTVISITED_236 .siemens-home.bsh-group.com/uk/ We use a SAP based ecommerce system. This cookie is set and used by this system.
nxm_mobile_redirect .siemens-home.bsh-group.com/uk/ Created to remember whether or not the website is accessed from a mobile device.
nxm_onlineSurvey_236 .siemens-home.bsh-group.com/uk/ List of surveys you have already complited.
nxm_SearchAddress .siemens-home.bsh-group.com/uk/ This cookie stores any postcode or town/city used when searching our dealer locator. This presets the locator with your previous entry. This cookie expires after 1 month.
nxm_selectedCodesCookie .siemens-home.bsh-group.com/uk/ Stores the product codes selected for product comparison.
nxm_selectedFamilyIdCookie .siemens-home.bsh-group.com/uk/ Stores the ProductFamilyId of the products selected for comparison.
nxm_ShopatronPostalCode .siemens-home.bsh-group.com/uk/ Shopatron - Entered Postal Code
nxm_SocialNetwork_Email .siemens-home.bsh-group.com/uk/ Login information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_FirstName .siemens-home.bsh-group.com/uk/ Login information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_LastName .siemens-home.bsh-group.com/uk/ Login information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_LogInData .siemens-home.bsh-group.com/uk/ Login information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_SignedEmail .siemens-home.bsh-group.com/uk/ Login information derived from social applications in case you connect this site via social networks.
nxm_StartPointOfLeasing .siemens-home.bsh-group.com/uk/ User data expected to be logged in.
nxm_SuggestedCustomer .siemens-home.bsh-group.com/uk/ This cookie stores information of the BLL Test Server usage in CDB pages.
nxm_TestCdb .siemens-home.bsh-group.com/uk/ We use a SAP based ecommerce system. These cookies are set and used by this system.
nxm_UseCustomPartnerSearchAddressFormat .siemens-home.bsh-group.com/uk/ We use a SAP based ecommerce system. These cookies are set and used by this system.
nxm_valueTxt .siemens-home.bsh-group.com/uk/ This cookie is used to remember the last entered location information to search partners for future visits.
nxm_WhereCanIBuy .siemens-home.bsh-group.com/uk/ This cookie is stored to keep the track of your basket on Shopatron application.
surveyInvitation .siemens-home.bsh-group.com/uk/ The cookie is set after user starts a survey or refuses to start a survey via invitation layer. It prevents the user to see the invitation layer again for a certain time.
warnhinweis .siemens-home.bsh-group.com/uk/ Neff Warning Layer
warning_lightbox_2013 .siemens-home.bsh-group.com/uk/ Siemens Warning Layer
Targeting or advertising cookies
_gads .doubleclick.net These cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.
_drt_ .doubleclick.net These cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.
_fbq facebook.com The conversion pixel is a javascript code that records visitors who visited the site using a computer or moibile phone. By using your remarketing code, we may place ads of our products based on our knowledge of user behaviour on our site.
anj adnxs.com Appnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
google_conversion_id google.com The conversion pixel is a javascript code that records visitors who visited the site using a computer or moibile phone. By using your remarketing code, we may place ads of our products based on our knowledge of user behaviour on our site.
icu .adnxs.com Appnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
id .doubleclick.net These cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.
sess .adnxs.com Appnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
ug .kectd.com / .adviva.net Specificmedia uses unique cookies to help us target our online advertising more effectively, these cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
uuid2 .adnxs.com Appnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
mbox. .siemens-home.bsh-group.com/uk/ Ability to test which online content and offers are more relevant to visitors - Test and Target
Third party cookies
N_T .google.com Google Maps stores up to four cookies: khcookie, NID, SNID and PREF. We use Google's interactive maps because we believe they provide a helpful way for our visitors to identify their nearest stores. We use the Google Maps tools on the basis that Google adheres to its privacy policy which can be found at http://www.google.co.uk/intl/en-GB/policies/ and its terms of service for Google Maps at http://www.google.com/intl/en_uk/help/terms_maps.html.
PP_TOS_ACK .google.com We use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevent to your interests.
PREF .google.com A YouTube and Google cookie that stores a unique ID number to track user preferences.
SNID .google.com Google Maps stores up to four cookies: khcookie, NID, SNID and PREF. We use Google's interactive maps because we believe they provide a helpful way for our visitors to identify their nearest stores. We use the Google Maps tools on the basis that Google adheres to its privacy policy which can be found at http://www.google.co.uk/intl/en-GB/policies/ and its terms of service for Google Maps at http://www.google.com/intl/en_uk/help/terms_maps.html.