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Delivery Information

Delivery Information

Please note we only deliver to the UK.

Postage and packing costs

Postage and packing costs will be added to the cost of your order and will depend on the total cost of the items you order and, where delivery options are provided, the option you choose. The postage and packing charge you will pay, will be shown on screen before you confirm your order. Where multiple items are included in one order, we may dispatch the items separately, in which case, you will only be charged one postage and packing charge.

Standard Delivery

Small Appliances:

All orders that include a small appliance are FREE standard delivery.

Accessories and spare parts:

Order value under £9.99 - Delivery £2.99

Order value £10.00 to £29.99 - Delivery £4.95

Order value over £30 - Free Delivery

Estimated delivery time 2-5 working days. Charges include packaging and handling. We use DHL couriers and Royal Mail for our deliveries.

95% of orders are dispatched within 2 working days and normally delivered to your chosen address within 5 working days. This is a Royal mail/DHL tracked service and does require a doorstep signature.

Please note someone will have to sign for your parcel upon delivery. If you are not at the delivery address when delivery is attempted, DHL/Royal Mail will leave a slip telling you how to rearrange delivery.

Express Delivery

£3.95 - Please note ONLY available on orders for small appliances.

Estimated delivery time 1-2 working days. All Express delivery orders placed before 2pm (Monday-Friday) will be guaranteed by DHL/Royal Mail for delivery the next working day. All Express delivery orders placed on Friday after 2pm and before 2pm Monday will be guaranteed by DHL/Royal Mail for delivery Tuesday.

For any further questions please contact us or call 0344 892 8999

Need delivery help?

Tel: 0344 892 8999 (UK)*

Tel: (01) 4502655 (ROI)

Calls will be answered 24 hours a day, seven days a week.

Our specialist advisors are available Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

*Calls are charged at the basic rate, please check with your telephone service provider for exact charges.