Occasional issues may arise during daily use.

Many of these may be resolved by yourself without the need for an engineer.

The following information can help you resolve the problem on your own. Alternatively you can contact Siemens Customer Service for support.

Common issues and solutions.

Navigate the 3 main option tabs below to identity the fault with your EQ900 fully automatic bean-to-cup coffee machine and find information on how to solve it.

Display Messages

If your EQ900 fully automatic bean-to-cup coffee machine is showing an error code on its display screen, please click the link below to find a list of codes and their meaning, together with suggested recommendations.

Coffee machine problems and solutions

Please click the following link to get more information on how to solve issues.

Unsatisfying coffee results

Are you not satisfied with the coffee? Is there no crema, your coffee is acidic, too bitter or tastes burnt. Check the guide how to improve the results of your coffee machine.