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Discover Siemens Award-Winning Service: The Service TEQ Award

Siemens Customer Service wins Domestic and General Total Excellence and Quality Award 2024

The TEQ award is decided from surveys sent to repair customers from major home appliance manufacturers. Ran by Domestic & General, a leading extended warranty provider which protects millions of products across different UK industries. We are proud to hold this award for 2024.

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Customer service excellenceThanks to our excellent customer service that offers easy and accessible help, over 93% of customers were satisfied with the customer service they received over the phone.
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Expert repairs for your applianceWe provide a reliable repair service for your Siemens appliances. We were rated excellent or good by 93% of repair service customers with 93% stating they would be more likely or just as likely to buy the brand again following repairs.
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10th time winnersSiemens have ranked 1st for overall satisfaction in 2024 and have won the award ten times. This achievement underscores our ongoing commitment to consistently delivering excellent customer service and satisfaction.