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Contact us

Whether you need expert product advice for your Siemens home appliance, assistance with spare parts and accessories or you would like to leave us some feedback, Siemens customer service is here to listen and to help. Please browse our online contact forms below and select the one that is relevant for your query. Alternatively you can call customer service on 01450 2655 and a member of our customer service team will assist you further with your query.

Ongoing repair enquiry, post-purchase appliance usage and maintenance

  • Discuss an ongoing or previous engineer visit.
  • Request usage and maintenance information about your Siemens appliance.
  • Request general advice about your Siemens appliance.

Pre-purchase appliance help and promotions

  • Request information and advice before purchasing a Siemens appliance.
  • Request information about local Siemens retailers and dealers.
  • Request information about ongoing or future Siemens promotions.

Spare parts and accessories

  • Discuss an existing replacement spare part or accessory order.
  • Return a replacement spare part or accessory.
  • Request information about a spare part or accessory.

Feedback and comments

  • Make a formal complaint.
  • Leave a comment.
  • Leave some feedback.

Browse our online help and support

Luckily many minor appliance faults can be quickly and easily resolved by following our simple self-help information, which will guide you step by step to fix a variety of different faults with your appliance and get it back up and running in no time.

My Siemens

My Siemens is your personal access to a richer Siemens customer service. Get more out of the products you love. After registering with My Siemens, add your products and receive personalised information and services as well as discounts and event invitations.

Arrange an engineer visit

Siemens customer service is your reliable service provider for repairs for your home appliances. Siemens service engineers provide expert repair for out of warranty and repairs covered by the manufacturer warranties. Arrange a repair online or telephone 24/7. It's available countrywide.

Siemens online store

Original spare parts that fit your Siemens appliances, clean and care products, and accessories for your appliances and tools. You can find all of these in the Siemens online store.