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Identify faults and solve problems with your appliances

Assistance and support for your appliances

Appliance help and support

Siemens customer service provides possibilities to get answers to your questions and to solve minor problems on your own.

If you have a problem with your Siemens appliance, you have come to the right place. Luckily many minor faults can be quickly and easily resolved by following our simple self-help information, which will guide you step by step to fix a variety of different faults with your appliance and get it back up and running in no time.

To access our help and support information you have a few options available to you. You can either select your appliance category, enter your appliance's model number (E-Nr), view a list of error codes for your appliance, or log in to your My Siemens account to access your registered Siemens appliances.

Making sense of error codes

Please select the corresponding appliance category of your Siemens home appliance. Siemens online service centre will show you the list of error codes which might appear in the display of your Siemens home appliance. You will get an explanation of the error code and a recommendation on how to proceed to get rid of the error code.