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In order to claim, a selected Siemens Coffee Machine must be purchased from participating retailers. The coffee machine must be purchased between 1st December 2020 and 31st December 2020. Claims must be received by the Promoter before midnight 31st January 2021. Information needed for the PACT coffee subscription service is email address and home address, bank details are not required for your free subscription.

Claim online

What you will need to claim?

  • You will need the following:
  • Invoice/Sales Receipt
  • Model Number
  • E-Nr number (found on your appliance)
  • Your Full address
  • Dealer or retailer information

A copy of the original purchase receipt (must be sent with all claim forms). To avoid any doubt or confusion, copies of deposit receipts and/or order confirmations will not be accepted.

Offer applies to selected Siemens Coffee Machines only purchased from participating retailers. Promotions dates 1st December to 31st December 2020. Claims must be received by midnight on the 31st January 2021. Terms and Conditions apply.

Make a claim

Claim by post

Alternatively, complete a postal claim form by downloading the form below and post to:

‘Siemens Promotion’
The Cow Shed
Walnut Tree Farm
Lower Stretton
Cheshire
WA4 4PG

The completed postal claim should be sent with a copy of your receipt/invoice ensuring that the date of purchase and product code is clearly visible

Purchasers can call the helpline 01565 656 148 for assistance between 9.00am – 5.30pm, Monday to Friday, however cannot submit a claim by telephone. (Calls will be charged at local rate, please check with your telephone provider for exact rates. We may record and monitor calls).

Download claim form

Terms & Conditions

Siemens Promotion

Up to 12 months free PACT coffee

1st December to 31st December 2020
Terms & Conditions

These terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Participants of the Promotion agree to be bound by these terms and conditions.

1. The Siemens Bean to Cup Promotion is the offer by the Promoter of up to 12 months free PACT coffee (the “Gift”) to purchasers (the Gift) in respect of purchases of Siemens Bean to Cup Coffee Machines (as listed below). Purchases must be made between 1st December 2020 to 31st December 2020, for which the Promoter has received a completed and valid claim before Midnight on 31st January 2021. The Gift will be in the form of a pack of 250g of PACT coffee every month for up to 12 months, depending on the model purchased. To claim the Gift an email code will be sent to the email address provided and Participants will need to subscribe to PACT coffee by entering the email code.

2. No other offers can be claimed in conjunction with this Siemens Bean to Cup 2020 Promotion. This is a consumer only promotion and full details of the Gift breakdown are available at https://www.siemens-home.bsh-group.com/uk/coffee-promotion

3. Qualifying Models / Gift Values: The following Siemens appliances are included within this promotion:

Model Description Coffee Subscription length
Coffee Machines
TI351209GB EQ.3 s100 3 months
TQ503GB1 EQ.500 integral 3 months
TI303203RW S300 3 months
TQ505R09 EQ.500 integral 6 months
TI923309RW EQ.9 s300 12 months
TI9553X1RW EQ.9 plus connect s500 12 months
TI9573X9RW EQ.9 plus connect s700 12 months

4. Gift values are not transferable. Purchases of graded, seconds, replacements and imperfect products and all appliances purchased on a trade or contract basis i.e. non consumer purchases are excluded from the Promotion.

5. The promotion is open to residents of the United Kingdom, Channel Islands, Isle of Man and Northern Ireland only excluding employees and close family members of retailers. Appliances purchased via kitchen design specialists are not eligible for this promotion.

6. The Promotion, which starts on 1st December 2020 and ends on 31st December 2020, only applies to purchases made on or between these dates. Claims must be received by the Promoter before Midnight on 31st January 2021 and the Promoter will not accept any claims received subsequently.

7. The Promotion is offered via participating retailers only and only participating retailers will have the official advertising literature.

8. In order to claim the Gift, claimants must fully complete the online claim form (including receipt number, ENR number and full address), which is available on https://www.siemens-home.bsh-group.com/uk/coffee-promotion or alternatively you can download a claim form from https://www.siemens-home.bsh-group.com/uk/coffee-promotion and submit this by post to Siemens Promotions, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG. A copy of original purchase receipts must be sent with all claim forms. For the avoidance of doubt, copies of deposit receipts and/or order confirmations will not be accepted. Nor will partial or illegible proof of purchase. Purchasers can call the helpline 01565 656 148 for assistance between 9.00am – 5.30pm, Monday to Friday (Excluding Public or Bank Holidays), however cannot submit a claim by telephone. (Call charges may vary and we may record and monitor calls). If a claim form cannot be downloaded, your retailer can print this off for you in store.

9. Claims are posted at claimants risk and proof of sending is not proof of receipt.

10. Claims on purchases made on Amazon and supplied by a third party will not be accepted. Only claims for products supplied directly by Amazon will be accepted through Amazon purchases.

11. The Promoter reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid claims including, without limitation, to require claimants to provide further verification as to proof of purchase. In addition, the Promoter reserves the right to reject those claims which they believe are fraudulent or invalid.

12. Claimants should allow up to 30 days for the email containing the PACT Coffee subscription code to be sent, from the date of the Promoter’s confirmation of claim approval.

13. E-gifts can only be claimed when a valid email address is provided on the claim form. Any online claims will require an email address to be entered before submitting a claim for an e-gift. If a postal claim form is received for an e-gift and a valid email address is not present, the claim will not be accepted. Any claims of this nature will be rejected based on insufficient information being provided and the customer will be notified by letter to the postal address provided on the claim form.

14. Once claim approval has been confirmed by the promoter, you will be sent an email to access your code within 30 days. If you do not click to reveal your e-gift code within this 30 day period, the link will expire and you will no longer be eligible for the code. Once you have clicked reveal in your gift email and your code has been viewed, you will have 30 days to keep accessing your e-gift code. After this 30 day access period has ended, you will no longer be able to access your e-gift code. This timeframe cannot be extended.

15. All claim forms and copy purchase order receipts, once received by the Promoter, will become its property and will not be returned to claimants therefore please ensure you keep a copy.

16. By submitting a claim, claimants agree to be bound by these terms and conditions.

17. In the unlikely event that a claimant is unhappy with their Siemens appliance and wishes to return it for a full refund, such refund is conditional upon return of the ‘Gift’ i.e. PACT coffee subscription.

18. The Promoter reserves the right to withdraw, extend or amend the terms of this promotion at any time due to circumstances beyond its control.

19. All correspondence should be sent to Siemens Promotions, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.

20. The Promoter is Siemens Home Appliances, a division of BSH Home Appliances Limited, a company registered in England and Wales under company registration no.01844007, whose registered office is at Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, Buckinghamshire, MK12 5PT, UK.

21. This Promotion is carried out and facilitated by the Marketing Lounge Partnership on behalf of the Promoter.

22. Personal data collected for the purposes of the Promotion only and will be processed in accordance with the provisions of the Promoters privacy policy, which is available at www.siemenstreats.co.uk/privacy-policy.

23. The Data Controller and Data Processor (as defined in the General Data Protection Regulation ((EU) 2016/679)) is the Marketing Lounge Partnership of The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.

Qualifying Appliances
Model Description Coffee Subscription length
Coffee Machines
TI351209GB EQ.3 s100 3 months
TQ503GB1 EQ.500 integral 3 months
TI303203RW S300 3 months
TQ505R09 EQ.500 integral 6 months
TI923309RW EQ.9 s300 12 months
TI9553X1RW EQ.9 plus connect s500 12 months
TI9573X9RW EQ.9 plus connect s700 12 months