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Use Siemens customer service to best use your home appliance

Help and support

Trust Siemens customer service to help you throughout the lifetime of your appliance. We provide everything from an expert repair service to helpful advice and guidance, giving you the level of service you expect from Siemens.

Thank you for choosing a Siemens home appliance. To make sure you get the best support, Siemens offers high-quality, comprehensive service for your appliance. Siemens customer service provides a lot of possibilties to get the most out of your home appliance. Browse the Siemens support FAQ section, get tips, tricks, identify problems and browse the offered solutions. Interested in a user manual? Here you will find appliance documention, including user manuals, installations manuals and other appliance documents. In the service section you can get information on spare parts, accessories, and start your search.

Use Siemens customer service for FAQs, faults and videos

Appliance help and support

Siemens customer service provides several possibilities to get answers to your questions and to solve minor problems on your own or the information on how to solve them with help of Siemens customer service. Check out our FAQs by selecting the concerned appliance category, use the Siemens appliance assistant to identify the faults step by step and get support for your appliance based on the appliance data by starting with the E-Nr (model number) of your Siemens home appliance.

An error code is appearing on the display of your appliance? Select the tab "error codes in display" to browse the list of error codes and the corresponding hints and solutions. Learn more about the maintenance of your appliance by browsing the Siemens how-to-videos.

Find and download your appliance user manual

Find your instruction manual

Interested in checking the user manual? Here you will find the full range of appliance documentation. This includes a range of user manuals, installation manuals and other appliance related documents.

You can also access and download user manuals and other documentation about your Siemens home appliance online.

Learn what to do when you get error codes

Making sense of error codes

E18 on your washing machine's display, E10 on the dishwasher or a blinking lamp in the display of your oven. What do all these and similar things mean and how do you find a solution?

Browse the list of error codes and get the explanations about meaning, reasons and possible follow-up actions you should and / or can do.

Searching and getting Siemens spare parts

Find the right spare part

In Siemens customer service you can get more information and start your search. Your Siemens support has many elements, and you can find Siemens spare parts fitting your Siemens appliance by typing in the E-Nr (model number) of your appliance. Cleaning and care products are shown by selecting the tab "cleaning and care". You only have to select the appliance category.

In addition, you can find accessories for your Siemens appliance by typing in the E-Nr (model number) of your appliance, or you can select the corresponding product category to get an overview of all fitting accessories which are available via the Siemens online store.

Arrange an engineer visit

Siemens customer service is your reliable service provider for repairs for your home appliances. Siemens service engineers provide expert repair for out of warranty and repairs covered by the manufacturer warranties. Arrange a repair online or telephone 24/7. It's available countrywide.

Contact Siemens

The friendly, expert Siemens customer service team is at your service for all your questions about Siemens home appliances. From advice before buying appliances, tips and explanations concerning usage and appliance features to problems concerning installations, faults, functions and troubleshooting.

Siemens online store

Original spare parts that fit your Siemens appliances, clean and care products, and accessories for your appliances and tools. You can find all of these in the Siemens online store.

Siemens Customer Service

Siemens Services

Discover endless ways to get the most out of your Siemens home appliance through Siemens customer service. The Siemens Online Support Center as part of Siemens Service offers a wide range of options to make sure you get the best care if support is necessary.

Siemens The Magazine

Siemens: The Magazine

From top chefs and designers to astute articles on the future of style, architecture and food, the Siemens Magazine will place you at the leading edge. Discover superb videos, insightful interviews and stunning photography by clicking here...

Siemens Safety Icon and appliances in background.

Important Siemens safety notices for Tumble Dryers and Dishwashers

If you own a Siemens Tumble Dryer manufactured in 2002, or a Siemens Dishwasher manufactured between 1999 – 2005 please act now.