Thank you for choosing a Siemens home appliance. To make sure you get the best support, Siemens offers high-quality, comprehensive service for your appliance. Siemens customer service provides a lot of possibilties to get the most out of your home appliance. Browse the Siemens support FAQ section, get tips, tricks, identify problems and browse the offered solutions. Interested in a user manual? Here you will find appliance documention, including user manuals, installations manuals and other appliance documents. In the service section you can get information on spare parts, accessories, and start your search.
Appliance help and support
Siemens customer service provides several possibilities to get answers to your questions and to solve minor problems on your own or the information on how to solve them with help of Siemens customer service. Check out our FAQs by selecting the concerned appliance category, use the Siemens appliance assistant to identify the faults step by step and get support for your appliance based on the appliance data by starting with the E-Nr (model number) of your Siemens home appliance.
An error code is appearing on the display of your appliance? Select the tab "error codes in display" to browse the list of error codes and the corresponding hints and solutions. Learn more about the maintenance of your appliance by browsing the Siemens how-to-videos.
Find your instruction manual
Interested in checking the user manual? Here you will find the full range of appliance documentation. This includes a range of user manuals, installation manuals and other appliance related documents.
You can also access and download user manuals and other documentation about your Siemens home appliance online.
Making sense of error codes
E18 on your washing machine's display, E10 on the dishwasher or a blinking lamp in the display of your oven. What do all these and similar things mean and how do you find a solution?
Browse the list of error codes and get the explanations about meaning, reasons and possible follow-up actions you should and / or can do.
Find the right spare part
In Siemens customer service you can get more information and start your search. Your Siemens support has many elements, and you can find Siemens spare parts fitting your Siemens appliance by typing in the E-Nr (model number) of your appliance. Cleaning and care products are shown by selecting the tab "cleaning and care". You only have to select the appliance category.
In addition, you can find accessories for your Siemens appliance by typing in the E-Nr (model number) of your appliance, or you can select the corresponding product category to get an overview of all fitting accessories which are available via the Siemens online store.