Washing machine: cleaning the pump & fluff filter
If your Siemens washing machine is making unusual noises or no longer draining water correctly or if there is a build-up of dirt and residue , it's time to clean everything in the drain pump and in the fluff filter . The fluff filter is located on the front of the drain pump and prevents blockages caused by foreign objects such as coins , handkerchiefs or hair ties . A blocked pump can cause error messages and disrupt the wash cycle .
To ensure your washing machine works perfectly again, first empty the drain pump before starting with the actual cleaning work. Our guide will help you to empty and clean the pump correctly to ensure your laundry remains clean and prevent any problems .
Don't worry , you can easily solve the problem yourself in most cases.
Cleaning the pump & fluff filter: here's how
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Emptying the drain pump & fluff filter
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Cleaning the drain pump & fluff filter
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Frequently asked questions
1. Emptying the drain pump & fluff filter
Before starting with the cleaning , disconnect your washing machine from the power supply and close the tap in order to prevent material damage .
To reach the pump and the fluff filter of your washing machine , open the service flap on the front of the machine. This area is usually located at the bottom right or left. Press the catch or carefully lift the flap .
Behind it, you will see the drainage hose and the pump lid . To reliably catch the water , place a flat receptacle such as a baking tray or similar basin underneath the opening. Then pull the drainage hose from its holder, remove the locking cap and let the water flow out.
The following steps explain in detail how to empty the pump of your washing machine:
Observe the information on safety and preventing material damage .
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Turn off the tap.
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Disconnect the appliance's mains plug from the power supply.
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Open and remove the maintenance flap.
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Slide a suitable receptacle under the opening for draining the detergent solution.
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Take the drain hose out of the holder.
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CAUTION - Risk of scalding! - When you wash at high temperatures, the detergent solution gets hot.
To allow the detergent solution to flow out into the container, remove the sealing cap.
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Once emptied, press firmly on the locking cap.
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Insert the drain hose into the holder.
2. Cleaning the drain pump & fluff filter
After emptying the drain pump , carefully twist off the pump lid and allow the remaining water to drain into the receptacle . Now remove the fluff filter and clean it thoroughly to remove fluff, fuzz and other residue .
The fluff filter catches foreign objects such as coins, handkerchiefs or hair clips which could otherwise block the pump . Remove large particles of dirt and check with a chopstick or your finger whether the impeller in the discharge pump can move freely. If the fluff filter is very dirty , you can clean it under running water with a soft brush .
After cleaning , check the pump lid . It is advisable to check the lid for cracks, notches and other damage every time you clean the fluff filter. If you discover a leak, replace the lid immediately.
Find out how to clean the drain pump and fluff filter of the washing machine:
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Since water may remain in the drain pump, unscrew the pump cap carefully.
- The filter insert in the pump housing may become stuck due to coarse particles of dirt. Loosen the dirt and remove the filter insert.
The pump cap is comprised of two parts which can be taken apart for cleaning.
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Clean the interior, the thread on the pump cap and the pump housing.
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Ensure that both impellers can turn.
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Insert the pump cap.
- Ensure that the parts of the pump cap are correctly assembled.
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Screw the pump cap as far as it will go.
The handle on the pump cap must be in a vertical position.
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Insert and close the maintenance flap.
How often should I clean the fluff filter of the washing machine?
The fluff filter of the washing machine should be cleaned regularly, at least every 2–3 months. This will prevent blockages caused by foreign objects such as coins, handkerchiefs or hair ties. A blocked drain pump can prevent the washing machine from pumping out the water correctly.
How can I tell that the drain pump is blocked?
Typical signs of a blocked drain pump are unusual noises, standing water in the drum, or the wash programme taking longer than normal. Fluff and other residue may build up in the fluff filter, particularly if your clothing is heavily soiled. Find out why your washing machine is not draining the water.
Washing machine does not drain the water
Which foreign objects often block the fluff filter?
The most common foreign objects found in the fluff filter include coins, wires from underwired bras, handkerchiefs, hair ties, small parts and fuzz from the laundry. Fluff and other residue may also build up in the fluff filter and block the pump, particularly if your clothing is heavily soiled. For this reason, also thoroughly check trouser pockets for any objects prior to washing in order to prevent problems caused by foreign objects.
Can I clean the pump using home remedies?
Yes, a mixture of warm water and a little cleaning agent will help to remove dirt and residue. A soft brush can be used to remove stubborn blockages. Vinegar is not recommended as it can damage the rubber seal.
What should I do if water is escaping after cleaning?
If water is escaping from the washing machine after cleaning, check whether the pump lid has been correctly closed and that the seals are intact. If any cracks or notches are visible, replace the seals.
If you notice water or leaks coming from your washing machine, you can find further information here:
Cleaning & descaling the washing machine
It is essential to look after and descale your washing machine to ensure it works perfectly. Fluff , limescale and residue can impair its performance.
Here you'll find an overview of all the important items for cleaning – from the filter to the washing drum and detergent drawer :
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