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Siemens Repair Service

If you need a repair for your appliance, Siemens has a team of trained and qualified engineers based around the country who can help. Our repairs are analysed in advance by a technical team to ensure the engineer is equipped with the replacement spare parts likely to be needed to complete the repair. Our repair lines are open 24 hours day, seven days a week.

For all kinds of major domestic appliances, such as dishwashers, washing machines, ovens and fridge freezers, Siemens engineers will come directly to your home and repair any manufacturing faults. Additionally they will come with the correct spare parts, if needed, and they will provide help and support to prevent future faults occurring. You can arrange an appliance repair over the telephone or online.

* In some areas we may use an approved service partner where the repair process may vary.

Under Warranty

If your Siemens appliance has a manufacturing or material fault or defect and it is under the Siemens Two Year Manufacturer's Warranty or the Siemens Five Year Warranty, your repair will be free of charge, subject to our warranty terms and conditions.

Out of Warranty

If your Siemens appliance is outside of the Siemens Two Year Manufacturer's Warranty or the Siemens Five Year Warranty, any repairs will be fully chargeable.

  • A flat fee of £99 (£109 within the M25) plus the cost of any replacement spare parts required to repair the appliance. This fee is inclusive of call out and labour.
  • The £99 (£109 withing the M25) price only applies to call-outs undertaken by Siemens engineers outside the terms of our manufacturer’s guarantee. In some areas we may use an approved service partner. For these call-outs you are entering into a contract directly with the service partner and other pricing structures and charges may apply. Your service partner will be able to advise you on their own prices.
  • The same labour charges will apply no matter how long the repair takes. Replacement spare parts charged as extra and will be quoted for prior to the repair being carried out.
  • A chargeable repair carried out by a Siemens engineer is covered by a 12 month warranty on the engineer’s labour and any replacement spare parts that are fitted.
  • Please note you will still be charged in the event that the engineer finds no fault, parts are not available, or the appliance is unrepairable.
  • Please read our important terms and conditions for more information.

Terms and Conditions

Before booking an engineer visit, whether online or by telephone, we recommend that you read through our repair and warranty terms and conditions.

Siemens Safety Icon and appliances in background.

Important Siemens safety notices for Tumble Dryers and Dishwashers

If you own a Siemens Tumble Dryer manufactured in 2002, or a Siemens Dishwasher manufactured between 1999 – 2005 please act now.

Siemens Customer Service

Siemens Services

Discover endless ways to get the most out of your Siemens home appliance through Siemens customer service. The Siemens Online Support Center as part of Siemens Service offers a wide range of options to make sure you get the best care if support is necessary.

Siemens The Magazine

Siemens: The Magazine

From top chefs and designers to astute articles on the future of style, architecture and food, the Siemens Magazine will place you at the leading edge. Discover superb videos, insightful interviews and stunning photography by clicking here...