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Identify faults and solve problems with your appliances

Assistance and support for your appliances

Appliance help and support

Siemens customer service provides possibilities to get answers to your questions and to solve minor problems on your own.

If you have a problem with your Siemens appliance, you have come to the right place. Luckily many minor faults can be quickly and easily resolved by following our simple self-help information, which will guide you step by step to fix a variety of different faults with your appliance and get it back up and running in no time.

To access our help and support information you have a few options available to you. You can either select your appliance category, enter your appliance's model number (E-Nr), view a list of error codes for your appliance, or log in to your My Siemens account to access your registered Siemens appliances.

Choose an appliance category

Please select the corresponding appliance category of your Siemens home appliance. Siemens online FAQs will give the answers to your questions and help you to solve minor problems on your own. Check out the FAQs to help with problem solving and helpful information about your appliance problem. From installation to maintenance, from problem solving to getting in contact with the Siemens customer service to discuss your topic with the service experts by telephone.