Washing machine is leaking

Observe the information on safety and preventing material damage.

Have you noticed that your Siemens washing machine is leaking? Leaks like this can be troublesome and should not be ignored. We'll show you how to effectively tackle such problems and make your Siemens washing machine leak-tight again.

Water is leaking out at the water outlet hose.

The water outlet hose is connected too high, is kinked or trapped, or has been extended impermissibly.

  1. Check the installation of the water outlet hose.

    Replace the water outlet hose if it is damaged.

Detergent or fabric softener drips off the gasket and collects on the door or in the gasket fold.

There is too much detergent or fabric softener in the detergent drawer.

  1. When dosing, observe the marking in the detergent drawer.

  1. Read here to find out how to dose your detergent correctly: Detergents and care products

Water is leaking from below the door.

Dirt on the door or seal causes leaks.

  1. Clean the door and the seal.

Regularly check the intake opening in the rubber gasket for any blockages and clean the intake opening.

  1. Open the appliance door.

  2. Remove any blockages from the intake opening.

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Note:

Do not use any sharp or pointed objects.

  1. Find out the best way to clean your washing machine here: Cleaning – overview

Gasket is damaged

  1. Our Customer Service team can remedy the problem.

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Need a repair?

Our trained service engineers will visit your home and resolve the issue on-site. Repairs under the manufacturer’s warranty are carried out free of charge. We also offer reliable support beyond the warranty at transparent and fair conditions. Learn more about repair options, warranty coverage, costs, and how to book a service visit.

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