Siemens Home Appliances
Your Siemens EQ900 coffee machine will inform you via display messages if there is a need to do some maintenance or something is going wrong. The table below shows you the most common display messages, explains what they mean and how to resolve them. The information will help you with the most common needs of coffee machine maintenance and service. If you cannot find the message you are looking for here, please check the user manual or if there is a need for a service, please contact the Siemens Home Appliances Service team.
The Siemens Service team will be able to assist you further.
|
Display message |
Reason | Solution |
|---|---|---|
| Display shows “Please insert brewing unit”. | Cover is wrongly inserted. |
1. Check whether the brewing unit is inserted correctly and is securely locked. 2. Push the red lever up to the left. 3. Insert the brewing unit cover. To watch a video on how to clean and insert the brewing unit correctly click here. |
|
Display shows “Please fill water tank” despite the fact that the water tank is full. |
Water tank is wrongly inserted. | Insert the water tank correctly. |
| Carbonated water in the water tank. | Fill the water tank with fresh tap water. | |
| Float is stuck in the water tank. |
1. Remove the water tank. 2. Clean the water tank thoroughly. |
|
| New water filter was not rinsed as per instructions. |
1. Rinse and clean the water filter. 2. Place the water filter in the coffee machine. |
|
| Air is in the water filter. |
1. Immerse the water filter in water with the opening facing upwards until no more air bubbles escape. 2. Reinsert the water filter to the coffee machine. |
|
| Water filter is old. | Insert a new water filter. | |
| Limescale deposits in the water tank are blocking the system. |
1. Clean the water tank thoroughly. 2. Start the descaling programme. |
|
| Display shows “Please clean brewing unit”. | Brewing unit is soiled. | Clean the brewing unit. |
| Mechanism of brewing unit is stiff. | Clean the brewing unit. | |
| Display shows “Incorrect voltage”. | There are problems with the power supply. | Only operate the appliance at 220 - 240 V. |
| Display shows “Re-start appliance”. | Appliance has a fault. |
1. Pull out the mains plug and wait 60 seconds. 2. Reinsert the mains plug. |
|
Display very frequently shows “Please run calc'nClean programme”. |
Decalcified water still contains small amounts of limescale. |
1. Insert a new water filter to the coffee machine. 2. Set the corresponding water hardness. |
| Incorrect or too little descaling agent used. | When descaling your coffee machine, only use suitable descaling tablets. Do not use home remedies like vinegar or citric acid to descale your coffee machine as these cleaning agents are too aggressive and can damage your coffee machine’s gaskets. | |
| Service programme has not been carried out in its entirety. |
Start the “Special rinsing” service programme. |
Get more information how to solve issues with your coffee machines
Here you will find more about problems and solutions concerning your EQ900 fully automatic bean-to-cup coffee machine.
